I ordered on May 22, 2025, and it has been the worst experience with an online retailer. Despite their promise of fast shipping, over ten days went by without any update. I tried to cancel before shipping, and although they confirmed it hadn’t shipped, they still charged a cancellation fee. The plant arrived weeks late and in poor condition, and my attempts to return it were ignored. This company has made everything difficult instead of straightforward. I've documented everything and reported them to various authorities. They are quick to take your money but avoid accountability when issues arise.
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