I ordered a plant that was offered in 3 sizes, small, medium and large. The small was described as approximately 8" and that's what I ordered as I was limited on space and did not want a larger one. When the plant arrived it was in a 3 gallon pot and 27" tall. It was already too large for my space. Customer service basically told me "plants grow and there can be slight differences from the website descriptions". They didn't offer any other resolution. So buyers beware. You can't rely on their website descriptions and you're basically stuck with whatever they decide to send you.
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