Initially my order was glitchy, but the way they made up for it is worth 5 stars. Someone dropped the ball on the instructions I had submitted online with my order and it was delayed about a week and a half. But the guy who fixed it was so personable and put a rush on my orders so I would receive them before my deadline. My brass cemetery plaque and my black granite plaque were as well done as commemoratives that cost twice as much. Exactly what I wanted, for a really decent price.
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