Worst hotel experience I've ever had.The hotel website states it has a 24 hour reception. I arrived just after 11pm but there were no staff in sight. I tried calling their phone number but the phone just rang out in the room I was standing in. Bizarrely, the kitchen and back of house area was still open, so I had a little wander around trying to find someone to help but to no avail. What would have happened if the guests had an emergency in the night?! After an hour of waiting for someone to show up, I gave up and went home. Which meant driving 3 hours at midnight.Thankfully got a refund the next morning, but no suggestion of compensation, such as a free stay at a later date. Shocking service.Avoid at all costs.
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Located in the heart of Snowdonia, our rooms offer a perfect blend of comfort, style, and tranquillity, making them the perfect hideout after a day of exploring.
Choose from Plas Weunydd, our contemporary dog-friendly hotel, or one of our Glamping Tents that can sleep up to 4 or 5 people. For off-grid glamping, opt for one of our cosy Shepherd’s Huts, perched high on the moorland, offering an unobstructed view of the breathtaking scenery. See more
