What a shocking company! If you are a customer check the fine details of your accounts - they are wrong every yearThey’ve not dealt with a complaint open since October 2025. They opened a new case about the unresolved issues in January - now they are asking for a 10 day extension. I asked to escalate to level 2 twice last year, they’ve ignored that . What do you have to do to get issues sorted? I’ve attended 3 pop up events , met with the estate manager and now I’ve gone to one of the Directors ! They have all utterly failed.
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