I wish Stonewater would use a different company for repairs because Platform are absolutely USELESS!!! They cancel repairs and say they’ll get in contact to arrange a new one, but don’t. They manage to post regularly on Social Media but can’t seem to answer the phones!
In short, they are a waste of time. Apparently my appointment in March had to be cancelled because there was no one to do my electrical repair in March. Let that sink in…a huge Housing Association has NO ONE to complete an electrical repair throughout the duration of March. Absolutely shocking. Increasing rent but not having the tradesmen to do repairs.
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