Unauthorized charges were made on my son's mobile phone account, totaling over £120. He does not own a gaming console, and no one else had access to his phone. A quick search reveals this is a long-standing issue. Why is the company allowing such fraud to continue? There is no confirmation for these charges. I made 14 attempts in 6 days, with only 4 going through. Why wasn't this flagged? The company should not be using any payment methods that are insecure.
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