I'm truly frustrated with the frequent service interruptions. Sometimes the speed is so slow that it feels like dial-up. After a recent storm caused major outages, we were without service for almost a month. I refused to pay the bill since I couldn't use it, but they still demanded payment. I requested a refund but received no response. It’s clear they don’t care about customer satisfaction. If you're searching for an internet provider, steer clear of this one—they prioritize profit over service.
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