Worst ISP in the Philippines, i have complaints about internet connection for more than 13 days from MAY 6 to MAY 17, we are without internet, and the slow response of their team in repairing a line is worst; they have subcontractors that will troubleshoot the fiber line but cannot resolve the main problem, especially those from pldt troubleshooter team; those Customer service in twitter is very unpleasant and does not use positive scripting in their chat. They countered by offering me a 75% discount off my bill, but I chose to stop using their subscription services. If you ever find yourself in the Philippines, avoid subscribing to PLDT since while they are quick to mail your internet bill, they are not as quick to fix internet outages. Starlink is preferable because they provide a dependable internet connection.
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