As a first-time buyer, my experience with PLS Solicitors was excellent from start to finish. Every member of staff I communicated with was professional and proactive.
I want to give a special thank you to Michelle Britton, who was incredibly efficient throughout. She replied to my emails almost immediately and was always quick to return my calls, which made a huge difference during what can be a stressful time. No question ever felt too small and she explained everything clearly and patiently, helping me feel confident and informed at every stage.
Claim your business profile now and gain access to all features and respond to customer reviews.
PLS is a modern and progressive property law firm, putting our customers at the heart of everything we do.PLS has offices in Manchester and central London. With around 150 employees, we are one of the leading conveyancing firms in the country by volume. We are experienced in all types of conveyancing including Help to Buy.
Here at PLS, we value every single one of our customers and we love hearing about your positive experiences. However, we do recognise that sometimes things do not go as smoothly as we would like. Like many property business, the past year has been particularly hard – from the impact of the pandemic to the extra strain brought about by the introduction of the stamp duty holiday - so, it has not always been possible to achieve those Five Star reviews.
Excellence in customer service is extremely important to us and if you have any concerns with our service, please do get in touch with your conveyancer, or you can direct message us on Facebook! If you need to, please also use our complaints procedure, details of which you will find in the first letter we sent to you and also from a search on our website.
This platform is for our clients only and we monitor all feedback for service improvement and also content accuracy.See more
