Review Time
We used PLS for both the sale and purchase of our home and couldn’t be happier with the service. The team were excellent and always quick to respond to any questions or issues. Communication from William was outstanding — he kept us informed at every stage and made what could have been a stressful process feel smooth and manageable. Highly recommended!
We recently used PLS Solicitors for our mortgages and both teams handled everything professionally from start to finish. Communication was clear throughout, and they coordinated both transactions without issues.
Thank you Sehrish & Tarvinder and the rest of the teams for all your hard work and support in getting this done. We are very grateful and would highly recommend your services.
We had the opportunity to work with Emily Challinor from PLS throughout the property conveyancing and legal processes.
We would like to thank her very much for her always clear and supportive attitude throughout the process. The 24/7 portal service shows the process with complete transparency. We were very pleased to work with PLS.
PLS Solicitors provided me full support through my mortgage process. Clare Labno was an absolute star at keeping me in the loop and completing work much quicker than I had expected this process to take.
The PLS Portal works well at containing all relevant information in one convenient place. Would highly recommend!
PLS were very good throughout the process. Lauren Smith, the solicitor assigned to my case, was very proactive and kept me informed throughout the conyencing process. She clarified all my questions and knew what to do. Everything was done online and it was very smooth. Overall I would happily deal with PLS Solicitors again.
Good communication throughout, fast and efficient, making it a seamless process. Exactly what you need as a first time buyer. When my personal solicitor was absent the case was picked up immediately by another team which was also efficient.
We had a great experience working with Rubina Rob and her team. We were in a long process of trying to buy a shared ownership flat that had various issues with finding a lender. We had switched flats 2 times and eventually were able to find a lender and proceed with the purchase of the flat.
There were some confusions on the documents sent to us at some point due to switching flats twice but this was quickly resolved by Rubina and the documents for the correct flat were sent to us.
Other than that small hiccup, the process was fairly smooth. Delays were not at fault of the solicitors.
Started off a little bumpy with PLS, but they were very accommodating with resolving the issue. My file was handed to Alex Spragg and she was just incredible through this whole process. It was my first time buying a property and lots of my friends had issues with their solicitors - but I just couldn’t relate! Alex really knows her stuff, she’s thorough and responsive. She replied to my emails within a few hours and was available to answer any questions. Couldn’t have done it without her!! Will deffo recommend her to friends and family - a real asset to PLS. I’m so impressed!
I had a great experience with the whole house-buying process. Responses were fast, and we were always kept informed of the next steps. I highly recommend them, and special thanks to Lucy for making the process very smooth.
Michelle could not have been more attentive throughout our house-buying process. We never had to prompt her for an update, she kept us informed at every step, and we completed in record time! Could not recommend PLS highly enough. In fact, we'll be recommending them to any friends who move within the area! Thanks Michelle!
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PLS is a modern and progressive property law firm, putting our customers at the heart of everything we do.PLS has offices in Manchester and central London. With around 150 employees, we are one of the leading conveyancing firms in the country by volume. We are experienced in all types of conveyancing including Help to Buy.
Here at PLS, we value every single one of our customers and we love hearing about your positive experiences. However, we do recognise that sometimes things do not go as smoothly as we would like. Like many property business, the past year has been particularly hard – from the impact of the pandemic to the extra strain brought about by the introduction of the stamp duty holiday - so, it has not always been possible to achieve those Five Star reviews.
Excellence in customer service is extremely important to us and if you have any concerns with our service, please do get in touch with your conveyancer, or you can direct message us on Facebook! If you need to, please also use our complaints procedure, details of which you will find in the first letter we sent to you and also from a search on our website.
This platform is for our clients only and we monitor all feedback for service improvement and also content accuracy.See more
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