Name: plugnook.com
Telephone: 000000000
Rating: 4.2

Papa Ankomah Guest

First of all, I think got onto Plugnook because I thought I was purchasing a Vivo phone but after pa

First of all, I think got onto Plugnook because I thought I was purchasing a Vivo phone but after payment was taken from my account I did not see a any confirmation of order as the other e-commerce playforms do. So I don’t know whether the product is coming or not.

Then to make it worse, my account has been deduction for membership which I asked to be cancelled immediately. I am highly frustrated

Date of experience: Feb 20, 2026

Kimberly Long Guest

1 month ago

I was unsure what exactly I signed up for as soon as I realized what I signed up for I wanted to can

I was unsure what exactly I signed up for as soon as I realized what I signed up for I wanted to cancel I reached out and explained and requested a refund and to my surprise I received it back into my account today

Date of experience: Feb 01, 2026

Chole Guest

1 month ago

They were great to cancel my membership…

They were great to cancel my membership after not realizing how much I was paying and needing it to be canceled.

Date of experience: Jan 26, 2026

Letitica Van Vuuren Guest

1 month ago

Emerald and the Escalation Team were…

Emerald and the Escalation Team were great, responded to my mail and quickly resolved the issue. Thank you very much, you're appreciated

Date of experience: Jan 26, 2026

Katherine Curran Guest

1 month ago

I was confused with a charge I received and messaged the Escalation team on the contact us tab. Edit

I was confused with a charge I received and messaged the Escalation team on the contact us tab.
Edith, is amazing resolved my issues with in a few hours of my message. Thank you for the great support and explanation.

Date of experience: Jan 25, 2026

Caleb Manora Guest

1 month ago

Thanks to Kenny he got everything in…

Thanks to Kenny he got everything in control thank you so much great customer service

Date of experience: Jan 25, 2026

Katrina Stafford Guest

1 month ago

Emerald helped me

Date of experience: Jan 25, 2026

Matthew Altares Guest

1 month ago

Response was very fast

Date of experience: Jan 25, 2026

Katherine Curran Guest

1 month ago

I was confused with a charge.

I was confused with a charge I received and messaged the Escalation team on the contact us tab.Edith, is amazing resolved my issues with in a few hours of my message. Thank you for the great support and explanation.