I booked a car rental back on September 21, 2025 and canceled it the same day. Plum Benefits still charged me and refused to give me my refund. Whenever I call their customer service, they keep telling me that someone will reach back out to me and till now, no one has. The only thing I receive from them is junk emails. Even after numerous calls and emails sent to them, I have not received any response or refund. I can't imagine how many other people they've done this to. Plum Benefits will frustrate you. They're not worth it.
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