I would give 1/2 a star if I could. Absolutely terrible customer service. Booked a flight online through Plum Benifits and recieved no phone call at all about the flight not being confirmed. Then when I tried to rebook the flight was almost $400 higher and Plum Benifits refused to compensate the difference. Exact same thing happened earlier this year with a flight to Europe where no correspondence was given after a flight I booked through Plum Benifits online wasn't confirmed. Stay far away from booking anything through this organization as they care nothing about their customers or the additional cost their customers incurred due their gross negligence and incompetence.
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