My radiator was damaged during transit. The customer service is terrible, with different representatives replying to each message without reading previous conversations. I received conflicting information, which delayed the process. They refused to send a replacement until they collected the damaged one, which took many days, and then I would have to wait for dispatch. They even offered just a £5 refund to keep the unusable radiator. I will be sharing my experience wherever I can.
Claim your business profile now and gain access to all features and respond to customer reviews.
