To start with the good: I successfully canceled my subscription during the free trial after an initial hiccup. The free tier cancellation wasn’t available to me due to having an old account. However, support processed my refund in under an hour. While that’s not usually worth a review, many others have faced issues, so perhaps they improved their processes. The courses I explored are decent, but the previous platform was much better. I’m unsure why they would waste such a valuable asset.
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