Extremely poor experience !!* I had a paid Individual plan.* The training videos were playing in a shaky manner despite of having god network speeds.* I decided to unsubscribe my plan.* It did not show any refund options.* Moreover, it also did not allow me to remove my credit card information from my account.* One of the options said I can remove my personal information.* I chose that option, and unsubscribed myself. I got an email for confirmation, which I had to confirm back within an hour. I did so.* Just to find out that my entire account was deleted !!* I still had a paid subscription period of 10 more months.* I wrote to their support, asking for clarification, on whether I can continue to use my already paid subscription, for the remaining time. If not, then in a pro-rated fashion my remaining subscription fees should ideally be refunded.* I get a very inconsiderate email back, saying that I cannot get that refund, moreover the account also is gone.* HAPPY FREE MONEY PLURALSIGHT !!
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