pluralsight.com

Can log in from anywhere unless its your work network during down time, apparently that breaks the T

I had been a customer for a number of years, but the emails i'd received in 2020 made me reconsider ever recommending them again.Apparently making an enquiry for corporate training X years prior makes it acceptable for their sales executives to decide to email you one day to tell you that they know where you log in from, (If you've used your work computer) and that you may be breaking their usage terms because you logged in at work recently, mentioning your employer's name aswell.. What was the guy trying to achieve? For me to get my employer to buy Pluralsight for IT teams..? It was a good service but their sales practice needs some work.. I remember using TrainSignal, aswell as when they were bought over by Pluralsight and had always rated them highly.. This left me wondering why it's suddenly ok for a salesperson to do this and for his colleagues in the account support to defend his actions with "X years ago you made an enquiry".. i understood the regular sales emails.. this "stalky" kind of email on the other hand is not "regular" anywhere else.The above all happened about a year ago, I thought I'd had put in a review on TrustPilot so i looked for it, seems i never did, but instead i have found that they are still at it with other European customers..Why i am writing this review now, about a year later, is that i liked using the service and i was learning from it, i liked watching the videos during my work commute, liked to practice at home when i could, but honestly it felt that stalking me everywhere i logged in and insinuating that I was breaking T&C terms to get me to buy a corporate membership is below the belt.The emails that i received when i complained had a tone of not wishing to do anything about it, of protecting their sales person, and frankly this encouraged me to terminate my membership and my account.On seeing a review from 2021makes it clear to me that they never re-trained the staff about this, instead it seems that the individual is still at it, stalking paying users off the platform.Is Pluralsight ever going to do anything about this? seems not.

Date of experience: Oct 31, 2021