We have been a customer for 2 years, with ~15 annual paid licenses. Our training budget was decimated by Covid-19 impacts and we wanted to discontinue prior to the renewal date. We were told that there is a firm 30 day cutoff for cancelling (prior to renewal). Keep in mind, we didn't get 30 days of Free April for my team as I was a paying customer. They were also un-willing to decrease our license requirements by even a single user to accommodate for an employee who left the organization. Stood firm by the contract with no wavering. Certainly not a partner.
Claim your business profile now and gain access to all features and respond to customer reviews.
