pluralsight.com

3.7
3.7 Based on 614 reviews

...

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Cody Brown
Dishonourable Business Practices

Pluralsight's courses are good and their platform is good, but their business practices are less than honourable.I was regularly called by an account rep, and before our account expired I informed the rep that we would not be renewing our subscription. I wrote to the account manager on at least one occasion saying the same, with no reply.A month later, and after many more past due-invoices, I was contacted by their billing department, threatening to report us to a credit agency. I explained the situation and was told that we had to opt-out in writing 60 days before our one-year subscription ended. Why didn't the rep tell me this or return my email? Be very wary when entering into a contract with Pluralsight.

1
Date of experience: Aug 20, 2020

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