Unethical! Stay Away! PluralSight did NOT notify me of an annual subscription renewal prior to charging me, like other companies who undertake ethical business practices. I contacted the company and was told that it is their policy NOT to refund any funds for any reason when subscription renewals are processed. After I responded to the company that I felt like their business practices were no different from theft and threatened to file complaints everywhere, a manager responded that they would make an exception in my situation and that I would get a refund within 5-7 business days. Still, he reiterated that it was my fault for getting charged and that if I didn't want to be charged I should have canceled my account prior to the renewal processing date. Guess what, Pluralight?! People don't put subscription cancellation dates on their calendars! This is why a notification of renewal is a general business practice. I waited for 10 business days and still had not gotten a refund. I gave up on getting my refund and decided to fight this with my credit card company and with the BBB. This company is absolutely horrible. Do NOT do any business with them. There are plenty of other companies that offer similar services. I already filed a complaint with my credit card company and got the funds refunded on the basis that the company's unethical business practices.
Claim your business profile now and gain access to all features and respond to customer reviews.
