pluralsight.com

3.7
3.7 Based on 614 reviews

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Sophia Morgan
Deception and Trickery as a Business Model

One of the most SCUMMY and DECEPTIVE companies out there.STAY AWAY from this company.In August 2018 I signed up for the (((FREE))) 10 day trial, and after going through the disappointingly mediocre material on the site I decided to cancel the trial again.After having SUCCESSFULLY cancelled my subscription and having my account downgraded to the free version again, I closed the site and moved on, thinking nothing of it.But these SLIMY, HONORLESS people decided to charge me the FULL 300$ anyway. ALL WITHOUT ANY E-MAIL NOTIFICATION WHATSOEVER!After contacting them about this issue, their arrogant and rude customer service just brushed it off like it was MY fault for them charging me money despite my cancellation. They just referred me to handle this with my local bank or vendor.TL;DR Cancelled the free trial, was still charged the full price AND didn't even receive the subscription status on their website. Customer support didn't seem fazed and just brushed it off, taking the money for themselves like clockwork.STAY AWAY FROM THIS COMPANY AND DO YOUR BUSINESS ELSEWHERE!!!

1
Date of experience: Sep 03, 2019

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