pluralsight.com

3.7
3.7 Based on 614 reviews

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Emma Powell
Negative Review for Pluralsight

Beware! I am writing this negative review for pluralsight specifically about their auto renewal contract. Most companies auto renewals go month to month after the first year. We just got billed for a full new year with their auto-renewal with really no notice. This was a $ 4,000 hit to our credit card. We reached out to Plural account representative only to have him say they could do nothing about it "sorry". I read their terms and conditions and it does state that it does auto renew and there is no refunds. I have been in the IT service business for 30 years and I have never seen this kind of tactic. Great way to loose a client. There are some specific laws in CA that protect us from auto renewals which I will be using to get our money back. This Pluralsight policy is written to specifically screw people, so I would be careful working with this company before you sign with them.Update: 10-4-2018Reversed charges with credit card, sent email to sales representative and their legal department with no reply. Pluralsight billed us again with no communication. Visa is now blocking their account.

1
Date of experience: Sep 18, 2018

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