plushbeds.com

4.6
4.6 Based on 560 reviews

Latex Mattress Co. is a manufacturer, located in the USA....

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Average Rating

4.6

/
5

560 Reviews

5 Star
86%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
6%

All Reviews

Filter Reviews

Review Time

Marintha Miller
Jen found the answer to my question and…

Jen found the answer to my question and sent it in an email promptly. I’m very pleased.

5
Date of experience: Sep 25, 2025
PlushBeds

PlushBeds sells excellent products and, from my recent experience, their customer service is also excellent. They are empathetic, professional, and very responsive to emails and phone calls. Melanie was extremely helpful and prompt in responding to my e-mails. She was able to resolve the issues quickly. I can't thank Melanie enough for her assistance!

5
Date of experience: Sep 17, 2025
Linette Stratford
We worked with Ferdz Garcia

We worked with Ferdz Garcia. He was awesome! We didn’t see we had to separately order assembly. Mr. Garcia was extremely responsive and we were able to get it set up promptly.

5
Date of experience: Sep 15, 2025
Jessica Swift J
Great sheets even better customer service!

I worked with Melanie in customer service and she assisted me in fulfilling my warranty and replacing my sheets. Great experience! Also, love my sheets!

5
Date of experience: Sep 10, 2025
Deborah Frenze
Best customer service with Mike from plush beds

I had a great response with a representative from plush beds. Mike answered my email . He was very courteous and respectful. He had detailed explanations of everything to do with the mattress and answered all my questions.Even after a glitch with the payment without hesitation, he called to resolve the issue. Again kind and courteous with every email and phone transaction.

5
Date of experience: Aug 20, 2025
Vicky
Great customer service

I'm new to PlushBeds and needed help choosing products. Irma was very knowledgeable and was able to give me great advice across the board. Extremely helpful!

5
Date of experience: Aug 04, 2025
Discojane
I am so exited abut my new mattress and…

I am so exited abut my new mattress and pillow. As the quality is exceptional so is the customer service. I had to contact customer service after my delivery and Mike was great in assisting me with my issue, not only was he very communicative he was able to get me what I needed so quickly. I would recommend this company and associates to anyone!!

5
Date of experience: Aug 02, 2025
Abby K
AMAZING

Ferdz is Amazing!!!!!! 10/10 customer service, wouldnt give my business anywhere else.

5
Date of experience: Jul 31, 2025
Linda Catalino
Mike was top-notch customer service

Mike was top-notch customer service. Answered questions and was very accomodating. Responsive and real customer service is hard to come by these days. Definitely a breath of fresh air.

5
Date of experience: Jul 19, 2025
The ordering process was very easy

The ordering process was very easy. I received chat help from Mike to help arrange delivery timing and logistics and Mike very helpful and everything was handled quickly and easily.

5
Date of experience: Jul 14, 2025

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