I had a premium plan with Plusheat recently and only used them once during this time. I called them to report a small leak on a pipe but they done their upmost best to find a way to charge me for this simple fix. The sub contractor 'discovered' other parts that needed replacing to resolve the issue and even though I could prove none of this was related to the actual issue (with pictures and references to their own policies) they wouldn't budge and instead charged me, even though I had a zero excess policy. Seems like a scam to me. Only 1 star as the boiler service did go ahead. I'll go somewhere else instead.
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Supplying home emergency cover & call out services throughout the UK. Our technically trained support team are on hand 24/7 to provide unrivalled service when you need us most. Avoid expensive repair costs with affordable tailored cover; our home emergency cover protects your family (and your wallet) when things go wrong. Alternatively, visit our website to report a one-off repair should you not require a subscription plan.See more
