I am reaching out again regarding my card, which I still have not received, despite numerous emails sent to the team and to HR at my company. I cannot access or use any vouchers because the platform requires the card number, which I cannot provide since I have never received it. This issue has persisted for months and is preventing me from accessing a significant portion of my compensation. Could you please confirm if a card was ever dispatched and send a replacement card immediately if the original is missing? I would appreciate a quick resolution, as this situation is becoming increasingly problematic. Thank you for your assistance.
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