Review Time
Please ensure you also read updates at the bottom. Initial post 10th September: PMPL were very efficient at selling their services. The instruction process was easy and straight forward, as was the process of get
Absolutely ATROCIOUS customer service! I started the buying process in June 2025, and here we are almost in February 2026, and still chasing enquiries. For the record this was a straightforward sale with no chain either side. I have been ignored, postponed, let down, and continuously neglected. I have had to do most of the legwork myself, adding to the already stressful situation which is buying a property. The staff are rude, nonchalant, unreliable, tardy to name but a few. I have absolutely NOTHING positive to say about PM Property Lawyers and at this point I’m not even confident we’ll get to completion. AVOID at all costs, please!!! I will be reporting to the Legal Ombudsman and seeking compensation
Absolutely ATROCIOUS customer service! I started the buying process in June 2025, and here we are almost in February 2026, and still chasing enquiries. For the record this was a straightforward sale with no chain either side. I have been ignored, postponed, let down, and continuously neglected. I have had to do most of the legwork myself, adding to the already stressful situation which is buying a property. The staff are rude, nonchalant, unreliable, tardy to name but a few. I have absolutely NOTHING positive to say about PM Property Lawyers and at this point I’m not even confident we’ll get to completion. AVOID at all costs, please!!! I will be reporting to the Legal Ombudsman and seeking compensation
DO NOT USE.We have already wasted £4000 on removals that came, packed the house and unloaded due to incompetent solicitors.We are now waiting to book removals again. Everything is ready to go supposedly besides 1 statement. They can NOT seem to get this over the line. The lack of communication is diabolical and we are now camping back at our house wondering if we will ever move. Our buyers are waiting to get in and our sellers have already had to get a bridging loan and move out.It is beyond a joke. Have tried phoning again this eve to get hold of a senior manager. Our lawyer has gone home for the day, sent no update and is on leave for 2 days. We are supposed to be completing on Weds.I can't give 0 stars but DO NOT EVER use this company unless you want to go through hell.
Extremely poor service. More than a week after I was supposed to receive the contract for review I am still having to chase for an update, let alone the product I have paid for. Entirely useless. I will not use this firm again and highly recommend anyone considering them does not.
I would give 0 stars if that were possible.From start to finish, this was an absolute disaster. The entire process was unnecessarily prolonged, deadlines were repeatedly missed, and basic tasks were not handled in a timely manner. Due to the lack of competence, the buyer almost pulled out of the transaction altogether.We then had to wait months to be paid back. PMPL failed to pay the lender on time, which resulted in interest charges that we should never have incurred in the first place. Chasing for updates became the norm, and clear communication was virtually non-existent.Overall, the experience was extremely stressful and poorly managed from beginning to end.The only positive aspect was our most recent lawyer, James Wood, who was friendly and professional. Unfortunately, this came far too late. The individuals we dealt with previously were extremely rude, unapproachable, and unhelpful, which only added to an already frustrating situation.I would not recommend PMPL to anyone.
DONT use this company avoid at all costs would not have given 1 star but had to to review. There communication is abysmal dont respond to emails from estate agents or buyers solicitors . Have been trying to sell a property with no chain to cash buyer for 9 months and still not able to complete ,a complete an utter shambles and very unproffesional would avoid at all cost ,
The initial online system on the Valerie Holmes website is excellent. It has improved alot since last year too. Everything can be done remotely at your convenience and messages are answered promptly within 24 hours. We have been able to complete all our "paperwork" remotely in a different country. Daniel Blackburn has looked after our case and checked everything if we made a mistake. The ID check was different to last year and even more amazing how it linked to your passport and bank.
Claim your business profile now and gain access to all features and respond to customer reviews.
National Conveyancing Firm of the Year 2019
We’re a multi award-winning law firm specialising in conveyancing and property law. Using innovative technology, we make the conveyancing process as simple as possible for our customers. Digital ID checks mean you can get going with your property sale or purchase really fast and the PMPL MyCase app keeps you updated in real time.
Our Law Society CQS accreditation means you can be confident that your transaction will be handled by a highly trained, experienced team. We always work to make the process as smooth as possible for you.
Fixed value-for-money fees – so you know right from the start what your legal fees will be. And we make sure that any third party costs are explained clearly so you know what to expect.
Nationwide service – wherever you are in England or Wales we can help you buy, sell or re-mortgage a property. You don’t need to visit us in person (though we’re always happy to meet you!) and we’ll communicate by email, phone or whatever method suits you.
Our people – our friendly team understand that buying or selling a property can be stressful. So we help you to navigate what can be a complex and confusing process and explain what’s happening so you’re never left in the dark.
Simple language – unless you’re a lawyer, you don’t need to know any legal jargon. So we don’t use it. We’ll communicate with you in plain English and explain anything you don’t understand.
We handle all areas of property law – from conveyancing; property or neighbour disputes; helping landlords and tenants with renting, letting or assisting with problems. We also specialise in commercial property, including buying, leasing or selling a business.See more
lawblacks.com
thewillguys.co.uk
trademarkbrothers.com
dcmobilenotary.com
kineticlaw.co.uk
sbaadvokater.dk
thekarmuhfirm.com
www.caraccidentlawyer-orlando.com
govisalawyer.com
jpglegal.com
