Review Time
This was my first experience with the service, and I am incredibly impressed by the level of support provided. A heartfelt thank you to the team for their dedication, guidance, and professionalism. I would definitely recommend them for any property purchase.
The conveyancing service was extremely disappointing, characterized by delays, poor communication, and significant financial repercussions. The firm represented the buyer at the bottom of our chain, leading to repeated delays from early December through January in confirming exchange dates and clarity on completion. We received confirmation of completion on January 12, but soon learned their systems were down. For days, there was no communication from anyone involved, resulting in returned mortgage funds and unnecessary stress for our family. The lack of communication over several days is unacceptable and reflects poorly on client care. We have filed a formal complaint and are seeking compensation for incurred costs. Based on this experience, I would not recommend this firm for conveyancing.
We confirmed exchange and completion and booked removals, but then the firm went silent for days due to 'system issues,' resulting in no contract exchange or completion. This situation caused returned mortgage funds, removal of belongings, and additional costs for storage and repeat removals. There was no communication with our solicitor or estate agents during this time. We are left without clarity on the 'system issues' and feel this service has caused significant stress for everyone involved. I cannot recommend them.
I can't fault this service; they were very professional and quick to respond to all my questions. They completed the conveyancing in a very short timeframe. A special thanks to the team for their hard work. I would definitely recommend and use their services again.
Having previously used this service for conveyancing over a decade ago, I returned for assistance with drafting my Will. I want to thank the representative for their patience, empathy, and proactive approach, delivering efficient service within a tight timeframe. Based on this positive experience, I would return for any future legal needs.
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Blacks Solicitors provide a wide range of legal services to commercial and private clients in Yorkshire and across the UK. We have 32 partners and over 200 staff based in Leeds.
Blacks is recognised as a Leading Firm by The Legal 500, a UK Top 200 law firm by The Lawyer, and a World Class Company to Work For by Best Companies.
Operating from its Head Office at City Point in Leeds, Blacks believes in delivering a first class service to all of its clients, whilst providing expert advice at realistic rates.
Blacks provides advice on: Corporate & Commercial Law; Real Estate; Real Estate Litigation; Leasehold Enfranchisement; Planning & Highways law; Banking & Finance; Employment & Human Resources; Commercial and Civil Dispute Resolution/Litigation; Residential and Buy To Let Conveyancing; Private Wealth & Succession; and Family law.In addition, Blacks also acts for clients across a range of niche sectors including: Healthcare; Energy; Telecoms; Education; Holiday & Home Parks; Intellectual Property; Music and Sport.See more
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