I’d give zero stars if I could. I have no local branch because they closed it. The closest branch, if you want to call it’s a bank, it’s about a 20 minute drive from my house. I don’t consider it a bank branch because you can’t really bank there. You can use ATM there. But they don’t allow any type of transactions inside the branch. They call it a cashless bank branch. I received a check from an insurance company and the check is too large to deposit using mobile banking. PNC suggestion was that I use Mayle banking and I mail them the check to deposit it. They were extremely unwilling to find the workaround for this situation that didn’t entail me holding onto the check and waiting for them to decide that I would be allowed to deposit. So now, I have to drive all over town on my lunch break to find a PNC branch where I can make this deposit. I will be filing a formal complaint with the attorney general regarding this situation because there is no excuse for a bank to make it this difficult for a customer to deposit money. I would love to switch banks, but it’s so difficult to transfer all your automatic payments. However, this bank deserves every negative review it gets.
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