First, I would like someone from PNGtree to clearly explain why only the Enterprise plan is presented as a solution to an alleged copyright infringement, while no other plan is considered valid. I have not seen any legally sound explanation or justification for this claim.
Second, these emails are being sent with subject lines that reference Instagram or Facebook profile names, apparently because those profiles publicly display an email address. This raises serious questions about the legal validity of such notices. Who exactly is being addressed — which legal entity or company? And on PNGtree’s side, who is making the claim? There is no clear identification of a responsible person or a legally registered company with location details. There is only an email address provided, and from what many people report, responses are either very slow or nonexistent. Looks like they used some AI for mass mail campaign to get some money fast as they are broke, with many people using not AI for generating unique graphics.
Third, many of the people receiving these emails are former users — individuals or freelancers who at some point had an account, downloaded assets legally, and no longer have an active subscription. In some cases, freelancers downloaded assets under their own accounts while working for clients.
If an image was downloaded without a watermark, that alone indicates it was legally obtained at the time. Otherwise, it would visibly contain a watermark.
This approach feels far more like pressure and intimidation than a transparent and fair copyright enforcement process, and it seriously undermines trust in the platform.
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