Review Time
First, I would like someone from PNGtree to clearly explain why only the Enterprise plan is presented as a solution to an alleged copyright infringement, while no other plan is considered valid. I have not seen any legally sound explanation or justification for this claim.
Second, these emails are being sent with subject lines that reference Instagram or Facebook profile names, apparently because those profiles publicly display an email address. This raises serious questions about the legal validity of such notices. Who exactly is being addressed — which legal entity or company? And on PNGtree’s side, who is making the claim? There is no clear identification of a responsible person or a legally registered company with location details. There is only an email address provided, and from what many people report, responses are either very slow or nonexistent. Looks like they used some AI for mass mail campaign to get some money fast as they are broke, with many people using not AI for generating unique graphics.
Third, many of the people receiving these emails are former users — individuals or freelancers who at some point had an account, downloaded assets legally, and no longer have an active subscription. In some cases, freelancers downloaded assets under their own accounts while working for clients.
If an image was downloaded without a watermark, that alone indicates it was legally obtained at the time. Otherwise, it would visibly contain a watermark.
This approach feels far more like pressure and intimidation than a transparent and fair copyright enforcement process, and it seriously undermines trust in the platform.
A deceptive company attempting to pressure individuals into their enterprise plan by sending emails about supposed infringements. I have never encountered or utilized their products, yet they persist in sending me these messages.
This service appears to be struggling financially, as they intimidate customers with threats of legal action unless they buy an Enterprise plan. Their practices are dubious, and rather than providing proof of usage, they demand it from users. It's incredibly frustrating. I advise avoiding this platform entirely!
This company appears to be in dire financial straits, as they are resorting to threats of legal action unless customers opt for an Enterprise plan. Their tactics are questionable, and instead of providing evidence of any infringement, they demand proof from users. It's outrageous. I strongly advise against engaging with this website!
I bought a lifetime individual license and was initially happy with the service. However, a year later, they accused me of copyright infringement regarding the images, which is not allowed under the individual license. They fail to provide any evidence of infringement and simply assert that my downloads do not comply with their terms. In the EU, such requirements must be separately authorized, making their contract invalid for European customers. Despite my prompt response to their email, they claim they never received it and insist on an upgrade to a commercial license, which costs significantly more.
They are sending aggressive emails accusing users of 'copyright infringement,' insisting that the only resolution is to purchase one of their plans or face legal action. They are unlikely to follow through with legal threats, so don't be intimidated. Ignore their demands and DO NOT give them any money! It's a scam.
This platform is hazardous for creators and should be avoided, especially for commercial projects. They promote many assets as 'free,' but the truth is far from it. The licensing terms are confusing and misleading, resembling a copyright trap. I strongly advise other creators to steer clear of this website to prevent serious issues.
They are constantly pressuring me for an enterprise membership, despite my being a business owner for four years without any prior knowledge of them. They seem to be using various versions of work emails, leading me to suspect this is a scam. Their last email included numerous clients' access codes. I've responded, but they ignore my inquiries.
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Pngtree provides free download of png, png images, backgrounds and vectors. Millions of high quality free png images, PSD, AI and EPS Files are available.
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