I ordered a gaming console for my son's birthday, which arrived late, but I overlooked that due to the holiday rush. Unfortunately, the console only functioned for a day after the first charge. I've reached out multiple times over the past 10 days, but received no response at all, which has left my son very upset. I'm considering stopping the credit card payment and think others facing similar issues should report to the relevant authorities. UPDATE: After posting this, I was contacted by the support team, and we are currently arranging for a repair or replacement. I will provide an update once I have a resolution.
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