tldr: they know their stuff and keep expectations realistic.
Last night had a nightmare scenario. My iPad Pro 3rd Gen, stopped working. I'd plug it in, it would show the battery was flat, would start to charge a little bit, then it would start to boot up, get to the home screen, then shut down. I had the expectation iPad was beyond repair.
Took it into the Shipley branch, at lunch time, it's now 4pm, and it's fixed. The guys in the store knew their stuff, we had three options that it could be, port broken, battery problem, or even an issue with the main board. From their initial look they were preparing me for it to be a mainboard fail. I left it with them, and after a couple of hours had a phone call to say it's fixed. Turned out it was bent pins on the USB-C port, which doesn't surprise me. That was also the cheapest of the fixable options.
From the moment that I walked into the store, I had that homely feeling of being amongst my people, that is those that have their technical skills and are quietly confident what they do. I had no hesitation leaving my tablet with them and had the feeling that it was in good hands.
Also whilst I was in the shop, someone came in with their phone all locked up and not responding to anything, without any charge the owner of the shop showed the child how to do a hard reboot of the phone and got it working in next to no time. I'm sharing this experience as it's the kind of thing that I would do if I could.
I will not hesitate to take any of my mobile devices, Apple, or Android if I needed them looking at.
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Pocket Geek Tech Repair is an award-winning tech repair network, operating across the UK. We repair phones, tablets, laptops, wearables and more. We pride ourselves on providing excellent customer service and we never skimp on parts quality, making sure your favourite gadget works like new when we repair it.
We are also a trusted seller of certified pre-owned mobile devices. Passionate about connectivity and extending the lifecycle of devices, we prevent mobile phones from going to landfill while offering huge savings to our customers.
To find out more, visit our website.
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