Five stars to Pocket Hearing for trying to offer hearing aids at a fair and reasonable price!A leading competitor is retailing a pair of advanced hearing aids for £2695 and suggesting this is at a substantial discount to other retailers! Pocket Hearing are able to sell the same pair of products for £1148 and cover the purchase cost from the manufacturer, retailing and distribution costs and audiological support. They will need to make a viable profit for themselves and also allocate 30% of those profits to charitable works supporting those who need but are unable to afford hearing aids.The results from a Pocket Hearing on line hearing test closely follows my one conducted by a professional audiologist in a dedicated room. The support and explanations from the representative of Pocket Hearing were extremely understanding and helpful.It is appreciated that Pocket Hearing will need to select the products they sell to those they feel they will be most reliable and can best support by remote tuning.Even if Pocket Hearing can only focus on one brand it seems imperative to provide a choice of completely in the ear or behind the ear fittings with or without receivers in the canal. This enables best options for the customer comfort, needs and lifestyle. Unfortunately Pocket Hearing could not meet my current needs but I wish them every future success and will return when it is absolutely essential to update my current hearing aids.I do not profess to be an accountant but the business accounts deposited at Companies House do not seem to show trading profits that will result in contributions to “charity”.In April 2021 Pocket Hearing seems to be funded by a Director’s loan of about £81,097 that is it’s only asset.The expenses of VAT, Taxes and Social Security and Loans from Directors total £18,259This reduces the Shareholders funds to £62,838.It is not easy to understand the VAT situation when there does not seem to be any assets of stock for sale (namely hearing aids) and the business does not have any employees.It is sad for me that at this point of time I am not able to use Pocket Hearing to purchase the hearing aid I need.Other supporters might also like to be involved as a potential investors but the current business plan does not seem to be on track to meet the mission statement to make donations to “charity”. The road from loss to profit is unclear.My feeling is that Pocket Hearing is absolutely genuine in its intentions but unfortunately these days it is important to realise there are many internet business set up with deliberate intent to deceive.
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