pockethearing.com

4.9
4.9 Based on 14 reviews

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Average Rating

4.9

/
5

14 Reviews

5 Star
93%
4 Star
0%
3 Star
7%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Sally Groves
First class service

Since I made contact with Pocket Hearing, following the demise of Hearing Direct, their service has been excellent and Zoe could not have been more supportive and professional.

5
Date of experience: Jul 19, 2025
Stuart Adair
Absolute perfection.

I’ve just finished my follow up consultations with Zoe, and I really can’t sing the praises of Pocket Hearing enough. I previously had some old generation Sygnia hearing aids and wanted to upgrade to the latest Signia Pro IX. After ordering online they arrived a couple of days later, all set up and are working perfectly, absolute life changing. I had follow up appointments set up with Zoe and she was able to answer all of my questions, demonstrating professionalism and experience. If you’re in the market for new hearing aids then I 100% recommend both the Signia Pro IX and Pocket Hearing.

5
Date of experience: May 29, 2025
Consumer
Recommend Pocket Hearing

After been a hearing direct customer who went into administration I seen that Pocket Hearing were able to help me out. I had my Signia x5 hearing aids re programmed by pocket hearing they have done a very professional job for me. Big thanks to Zoe who was very professional helpful and friendly with me. I would recommend this company

5
Date of experience: Apr 09, 2025
Kentman
Fantastic service - online works

I was wary of buying online but needed a replacement pair in a panic after my Oticons broke. Pocket Hearing were a revelation. The advice and online test was spot on and I ended up buying a top range Signia Cros system for less than half the cost of my locally bought Oticons.And they are so much better all round, in conversation and with an amazing outdoor mode which brings bird song to life. Pocket's Zoe is a patient, well informed guide through the whole process and their online store for supplies is reasonably priced and swift to deliver. Can't recommend enough.

5
Date of experience: Feb 11, 2025
Nige
I recently bought my first hearing aids…

I recently bought my first hearing aids from Pocket Hearing and I'm glad I did as I was pleasantly surprised with the experience. It was straight forward, informative and extremely friendly and helpful from the offset. I wish I did it ages ago as it has made a significant difference to wellbeing. Another shout out for Zoe who dealt with everything. Top quality product that meets my needs and a pleasant change to be sold an expensive alternative with features I wouldn't use. I was a bit hesitant to use an online service but I'm more than happy to say me experience was worth it.

5
Date of experience: Dec 16, 2024
Alan Austin
Recently purchased hearing aids from Pure Hearing

Recently purchased hearing aids from Pocket Hearing. Found the service and support excellent compared to a large high street supplier and the NHS wh quoted me 18 months to get hearing aids. Sent my NHS audiogram to Pocket Hearing and on a telephone conversation they told me more about my hearing than anybody. They helped me select the hearing aids I wanted and after delivery at a price 50% less than the high street suppliersthey follow up support was excellent as they call.you at specific times you select. The hearing aids have shown me how much hearing I had lost and I know enjoy the radio,tv, and conversation that I struggled with. I recommend Pure Hearing as a brilliant supplier of excellent hearing aids at very good prices.

5
Date of experience: Oct 01, 2024
Andrew Ward
Customer service from Zoe has been…

Customer service from Zoe has been exemplary. She helped me choose the Signia Silk X aids which are an excellent product and great value for money. The whole process of testing and tuning was unbelievably easy. Pocket Hearing is highly recommended.

5
Date of experience: Apr 12, 2024
Mr Shaun Ripper
Great service

Great service. Kept in touch and very easy to talk too. Sorted any problems or concerns I had very quickly. Thank you Zoe

5
Date of experience: Dec 18, 2023
Mr Joe Fitzgerald
I can recommend Pocket Hearing 100%

I can recommend Pocket Hearing 100%. Pre & after sales service is personal, patient and second to none. Hearing aids are way below high street prices. Finally a big thank you to Zoe!!!

5
Date of experience: Oct 05, 2023
Joseph
Excellent service

What’s not to like , getting hearing aids at 60%less than you would on the high street . Just had delivery of my in ear signia x. The process was very simple And Zoe always answers your e mails Promptly. Would recommend this company .

5
Date of experience: Sep 01, 2023

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