My mother lives in Poland and I live in Spain for sometimes now In February my mothers wanted surprise me and my partner and she send us a gift (some snacks ) she pay extra money to be sure it will come in time and fast Two weeks past and nothing one month and still nothing, by April we all forgot about this until she got the phone call from the poczta she have to come to the office and pick up undelivered item and she have to pay for it They told her that the package make to spain but no one was at home but we here never got any information we have a package to pick up. My mother wrote complain later and ask to give her money back for not delivery. They told her she have to show the prove from spain the package never make here so I went to the post office here and surprise surprise they don’t have anything abut this package so here it’s a story abut using poczta Polska this package never make to our home and got lost and stock for a month in Madrid and later on they send back to my mother My advice is never ever use this company
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