poczta-polska.pl

1.2
1.2 Based on 43 reviews

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Sanaphys80
Kurierzy kradną paczki! / Couriers steal packages!

Tym razem kurier po prostu ukradł paczkę i zaznaczył w systemie, że niby ją odebrałem i podpisałem (wg trackingu) !!! Dostałem też email od pocztexu, że dziękują za odebranie przesyłki. Poszedłem do filii, żeby wyjaśnić sprawę, okazało się, że muszę rozmawiać z kierownikiem, a tego prawie nigdy nie ma w pracy! Na szczęście zamawiałem przez Amazon i uzyskałem zwrot, ale nie mógłbym polecić poczty polskiej, tym bardziej, że to już nie pierwszy problem jaki z nimi mam (np. nigdy nie dostarczają do domu, jak to powinni robić, tylko od razu do filii i kłamliwie zaznaczają, że nikogo nie zastali, chociaż zawsze ktoś w domu jest.-----This time around the courier simply stole my package and marked in the system that I supposedly collected and signed for it (according to the tracking) !!! I also received email from them, thanking me for collecting the package. I went to the branch to have the situation cleared, but apparently you need to talk to the branch manager who's almost never there! Luckily I had ordered through Amazon and received full refund, but I couldn't possibly recommend poczta polska, especially that it's not the first time they're giving me problems (for instance, they never deliver to home address, like they should, but straight to the branch and falsely claim nobody was home to collect, although that is almost never the case. To sum it up: avoid like the plague!

1
Date of experience: Apr 04, 2025

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