This is the first and the last time I sent something through this service. The most terrible service I've ever encountered. My shipment from Stockholm arrived to Poland over 2 weeks ago and then nothing is happening. Customer Support cannot say anything - not even when approximately I can expect my shipment delivered. Tried filing a complaint through their online form, but it says there that I can't file a complaint for my tracking number. No complain can be filed and calls to customer support are completely useless.
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