We're a company sending goods from Japan,world-wide. Unfortunately, Polish Post remains one of the most unorganized, unprofessional, and unreliable Postal services- not only in Europe, but, on the planet. In fact, the service is so unreliable (so many packages have 'magically' disappeared over the years) that we have ceased offering service to customers in Poland. It's simply no longer worth the risk/losses of sending mail to Poland - goods eventually vanish (even when sent with tracked/registered service), insurance claims are always pushed off back to Japan "Contact someone else, don't bother us" (is the general sentiment from "customer service"),and customers demand refunds. How a service this negligent, can be permitted to operate in the E.U., is truly baffling to us.
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