It took 6 phone calls and lots of patient waiting to Pod Point to confirm an install time and date during which I waited over 20mins for one call to answered and being cut off mid conversation.
For a very easy installation the installer who turner up wasn't prepared for my install, not having enough of the correct size plastic cable trunking telling me....well I hardly use this size, and have had only this small amount in my van for months. He surely new what he needed having seen the photos of what he needed to do. To mitigate this lack of mateials he gave me an option of trunking twice the size and very unsightly to stick on the wall. I suggested buying some more but he wasn't forthcoming but was happy for me to go to Screwfix and buy it for him at my expense. It took only 15 minutes to bring the item back to him for fitting, this was the difference between a good quality outcome and a bodge job. He then proceeded to tell me I was his only customer that day and was happy to be finished by lunchtime having started at 10.00 am. Hopefully the Pod Point unit will be reliable going forward for the 5yrs warranty period.
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Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.
