The chap I spoke to was called Jake.
He had read through the information that I had passed to his coleage and asked me to provide a little more info which I did. He then said he would look at it,all and come back to me which he did. He suggested that it may be some changes that had been made when my new smart meter was installed . He adjusted some settings to my PodPoint and asked me to carry out a charging period with other items running. The result was a success .
At all times he was helpful, resourceful and professional.
Well done.
Claim your business profile now and gain access to all features and respond to customer reviews.
Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.
