I honestly believe this whole thing is a SCAM. I Applied for 2 diesel vehicles I had, one I still have. They kept sending me emails asking me to complete the form so many times, I completed them and returned each time until I became convinced they were gathering personal data for unlawful reasons. The latest email i have is to tell me my current DIESEL car is not eligible because it is PETROL!! This has been going on for years and I have gotten nowhere with them. Are they claiming and keeping 100% of the compensation? They have told me in writing they have closed my claim but the reasons are complete fabrication. Either very incompetent or downright dishonest
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