* Update: If I could downgrade to zero stars I would. Immediately after my review on here I got a reply (the wonders of bad publicity! They were otherwise happy enough to ignore all my other attempts at contact!) and it appears, despite being told differently back in 2022 when I joined the BMW claim with them, that my car is 'likely' not eligible to be included in the case. It's taken over 3 years to establish that! It doesn't really give you much faith in them now does it!! *I have not had an update at all on my BMW diesel claim since 2023! Despite sending them an update request weeks ago I am yet to get a reply. I'm very disappointed and wish I'd chosen another law firm as I have lost any faith I had in Pogust Goodhead. This is not a good way of running a business.
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