London Liverpool Street HotelSpecifically booked a room with a window as I had read reviews about air con not working - did not receive booked room but charged full price, and whilst I was told they were fully booked, they clearly had rooms with windows available. Room allocated was windowless and had no working air con. Was provided with a plug in fan which did not help and could not be kept on as was loud at night. Room was like a stuffy sauna - I had sore throat the following morning. Woken up by cleaner clearing next door room at 8:00am, making a racket and hoovering right outside my room!! Amazing wake up call when you have had 2 hours sleep due to temp in room. Room also very small. This hotel is overrated - even travel lodge is better than this. Sent complaint email, (no response received as they clearly don’t care) informed no senior manager at London Liverpool hotel. When I spoke to staff that I wanted to speak to a manager, I was informed that they didn’t have one. Ventilation issues appear to be longstanding - see other reviews. If you have health issues, don’t stay here, it will make it worse. And if you don’t have any issues, you’ll wake up with a sore throat like sandpaper. Overall, I would never stay here again. Staff I complained to at the front desk couldn’t even muster an apology for a crap stay. Only reason I booked was due to location. Won’t be booking again.
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We are located in the heart of Glasgow so we are within walking distance of the shops, bars and restaurants. We offer an excellent Breakfast which is priced at £8 which is a bargain to get the best start to your day no matter what your plans are.
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