London Liverpool Street HotelSpecifically booked a room with a window as I had read reviews about air con not working - did not receive booked room but charged full price, and whilst I was told they were fully booked, they clearly had rooms with windows available. Room allocated was windowless and had no working air con. Was provided with a plug in fan which did not help and could not be kept on as was loud at night. Room was like a stuffy sauna - I had sore throat the following morning. Woken up by cleaner clearing next door room at 8:00am, making a racket and hoovering right outside my room!! Amazing wake up call when you have had 2 hours sleep due to temp in room. Room also very small. This hotel is overrated - even travel lodge is better than this. Sent complaint email, (no response received as they clearly don’t care) informed no senior manager at London Liverpool hotel. When I spoke to staff that I wanted to speak to a manager, I was informed that they didn’t have one. Ventilation issues appear to be longstanding - see other reviews. If you have health issues, don’t stay here, it will make it worse. And if you don’t have any issues, you’ll wake up with a sore throat like sandpaper. Overall, I would never stay here again. Staff I complained to at the front desk couldn’t even muster an apology for a crap stay. Only reason I booked was due to location. Won’t be booking again.
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The city is on your doorstep with Point A Hotels. Our affordable hotels across the UK and Ireland are the perfect place to start any trip. Book your room today!
We are located in the heart of Glasgow so we are within walking distance of the shops, bars and restaurants. We offer an excellent Breakfast which is priced at £8 which is a bargain to get the best start to your day no matter what your plans are.
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