This company seems solely focused on taking your money without regard for customer service or the impact on special occasions. I ordered a personalized card for my autistic son three weeks before his birthday. Their site claimed they would send artwork for approval, but they didn't. After I noticed an error in the year, I contacted them, and they said it would be corrected, but it wasn't. Despite numerous emails promising an amended card, the original arrived four days after my son's birthday. Shipping from China took much longer than the 7 days they advertised. In summary: *Customer service is inadequate* *They mislead customers* *Items ship from China* *They take no responsibility for their mistakes* *No refunds*
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Our mission is to build a marketplace for a community of people that love animals! We want to be able to provide our customers with a unique and personalized gift (metal cards, canvas, blankets) that resonates with their passion. Getting a hand drawn piece of digital art is unlike any other gift out there.
