I purchased three tickets through a travel platform and had to cancel within 24 hours due to unexpected events. They refused to refund me and pressured me into accepting a much lower amount. My elderly parents, who booked for a now-cancelled event, are affected by this loss. I requested to escalate my complaint but received no response, just automated replies. There was no empathy shown, and I still haven't received a refund. This service has been terrible, with unhelpful staff who seem indifferent. I feel completely disregarded.
Claim your business profile now and gain access to all features and respond to customer reviews.
