Really quite shocked with Polar. I bought a new Heart Rate Monitor last November and it started to give erratic readings. Clearly still in warranty I sent it back in to get checked over. Today I got a bill for GBP20.00 without any explanation. Having queried it, I got a reply from Taylor saying that my strap showed excessive wear and tear?! It doesn't - I've had it for 8 months and it's used for running? How does one wear and tear in this time?Apparently I need a new strap and it's upto me to pay for it - they also hold you to ransome, stating unless you pay it in 3 months they will dispose of the product.Honestly, in an age of good service, I will never buy Polar again - really cannot blieve they would treat customers like this. Garmin, I'm sorry I ever left you!NOT A HAPPY CUSTOMER
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Polar is a leading provider of heart rate and fitness assessment technology.
