After just over 2 years of use my M460 GPS cycle unit has a very short battery life (4 hours instead of claimed 12). It was sent away for inspection...£99 to repair!! Surely under UK law stipulating that a product should give adequate service for a period of time commensurate with correct use etc? But no can do say Polar, in fact they say because it's the battery it's not even a warranty issue so tough. They have a number to call on their website which is a false number (BT voice says you have dialled incorrectly). They are a sham company selling overpriced products that fail to deliver decent performance, and their customer support is non-existant. It's about time any company trading in the UK was made to offer service with a telephone number rather than just email or online chat. Buy from any other manufacturer if you want electronic fitness devices, Polar are just useless and so are their products.
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Polar is a leading provider of heart rate and fitness assessment technology.
