Still waiting for my order of baby clothes after 8 weeks. The delivery is so dreadful it really does seem like a scam.Realistically with a newly arrived baby the clothes will soon be unwearable due to growth.I have bought significant amounts of PO.P from Fenwick for three other children and the products are great. And I have bought things for the new baby PO.P this week from Fenwick. But I’ll never be suckered to using online again. Someone needs to be shown the exit at PO.P surely?Compensation not mentioned.I eventually received a refund after realising that the customer service agent , despite trying, couldn’t seem to get the warehouse to make the delivery. I think that she was really nonplussed by her experience with the warehouse. So yes a legitimate company. What is going wrong when there are such amazing products, which we still buy in the store- but not online.Received a digital £10 gift card via the person who tried to get my delivery resolved- thanks!
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