Very Poor Experience with PolicyBazaar – Misleading Promises and Claim Hassles
I recently purchased a health insurance policy through PolicyBazaar agents Rashmi and Amit. Both assured me that my claims would be processed smoothly—promising assistance "within half an hour" and that "everything would be cleared immediately
Unfortunately, none of these promises were kept. I have been trying to get my basic medicine claim like eye drops etc. approved for 2 days, but it is still pending with no clear resolution. What’s worse, the coordination between PolicyBazaar and the insurance company is extremely poor—customers are treated like a football, passed back and forth, with each side blaming the other for delays and denials.
My sincere advice to anyone considering buying a policy through PolicyBazaar:
Please verify every promise in writing.
Be prepared for unresponsive support after the sale.
Do not rely on verbal assurances—confirm coverage and process directly with the insurer.
I feel cheated and frustrated. This experience has shown me that selling policies seems more important to them than honoring commitments or supporting customers in times of need.
Proceed with caution and spend your money carefully.
Claim your business profile now and gain access to all features and respond to customer reviews.
With Policybazaar.ae, you can easily find the best insurance. From car, health, life, and travel to home, business, and more, compare top policies from trusted UAE insurers online. Get comprehensive coverage at the best prices!
